Return and Refund Policy

We value each of our clients. Every piece we offer is thoughtfully curated and made with attention to detail, reflecting our commitment to quality and design.Please read our return and refund policy carefully before making a purchase.

Custom / Made-to-Order Pieces

At Saara Designs, we pride ourselves on crafting exquisite, personalized outfits tailored specifically to your individual measurements and design preferences. As each piece is meticulously handcrafted to order, All Custom or Made-to-Order items are Final Sale.
We do not accept returns, exchanges, or offer refunds for these items under any circumstances. 

We kindly request that you carefully verify all details, including your measurements and design specifications, before finalizing your order to ensure a perfect fit and satisfaction. Each of these pieces is handcrafted specifically for you, and as such, cannot be resold or restocked.

Damaged or Incorrect Items

In the rare case of a manufacturing error or defect from our side, we are committed to correcting the issue promptly. Please notify us within 48 hours of delivery with photos and your order details and our dedicated team will work diligently to address and resolve your concern.

Your satisfaction and trust in our craftsmanship are of utmost importance to us. Should you have any questions or require assistance regarding your order, please contact our customer support team at info@saaradesigns.ca.

Thank you for choosing Saara Designs. We look forward to creating a unique and memorable piece for you.